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  1. Uploads not working

    The app on my iPhone seems to be loading the pictures, however those who I have as viewers are unable to see my uploads. I have tried deleting & uploading again but it still is not working.

    22 votes
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      18 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Fix the glitch that is sending me the invitation email from my wife inviting me every 5mins despite the fact that I have already signed up.

      I have received 10 emails in the last 25 mins inviting me to life cake after my wife sent 1 invitation. I already signed up. Please make them stop. Im going to have to block you emails as spam.

      6 votes
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        completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • get rid of the new text on notification emails

        The text in the notification emails :
        "Yup, <User> is a liker. ",
        "Syllables on the cake! <User> went for it. ",
        "Confirmed. <User> said yeah! ", etc.

        Are at best annoying and at worst, confusing and distracting. They are not cute and they don't provide any useful information. Please get rid of them.

        7 votes
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          completed  ·  0 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
        • 11 votes
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            completed  ·  9 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 1 vote
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              completed  ·  1 comment  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
            • Lifecake en français serait génial

              Lifecake version française serait géniale

              2 votes
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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                Hello,

                Currently you should be able to access Lifecake in French by changing your browser’s language if you are accessing Lifecake from the Web, by changing your device’s language on an iOS device or by changing the language from within the Lifecake app on Android devices.

                If this does not work for you – please email us at support@lifecake.com and we’d be happy to help you further!

                The Lifecake team.

              • Multi-delete function for Android

                ''The optioneel to delete multiple pictures at once''

                1 vote
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                  completed  ·  0 comments  ·  Platforms  ·  Flag idea as inappropriate…  ·  Admin →
                • Option to order square book format for HD Books.

                  ''what I hope:
                  Square format''

                  0 votes
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                    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                  • Email notifications

                    Add an opt-out option for notifications.

                    87 votes
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                      completed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • 6 votes
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                        completed  ·  0 comments  ·  Platforms  ·  Flag idea as inappropriate…  ·  Admin →
                      • Include titles in the new photobook

                        ''When I just went to create the book, it didn't pull in all of
                        the captions from my photos. Is there a way to do that?''

                        0 votes
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                          completed  ·  0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add 'Replay' function for videos on iOS

                          ''Replay' control is NOT present anymore.
                          Now, if user wants to replay video on Tablet he must click on 'Done' button first and then play this video again. ''

                          0 votes
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                            completed  ·  0 comments  ·  Platforms  ·  Flag idea as inappropriate…  ·  Admin →
                          • Play video sounds on mute

                            ''Videos in my phone's photo album play based on the volume on the phone and aren't tied to the ringer. In fact, most apps play based on the sound volume.

                            Maybe you could put an in app toggle on the settings page to allow videos to play with sound while on vibrate/mute mode? ''

                            2 votes
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                              completed  ·  1 comment  ·  Permissions  ·  Flag idea as inappropriate…  ·  Admin →
                            • No sound with video - iOS

                              Since the update, when I upload videos, there is no sound. I know there's sound on the videos, because I played them on my phone before I uploaded them. Help!

                              70 votes
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                                29 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Hi. Ed here from the Lifecake team and sorry for the delayed response on this. The sound will be working in Lifecake, it is just that now we ‘respect’ the status of the mute button on the side of the phone. If mute is ON, no sound will play. If mute is OFF, it should work. Please note that some apps do not respect this setting.
                                Hope this helps. Ed

                              • Show which photos have already been uploaded

                                Please bring back the feature that shows you the photos you have already added when uploading new photos from iOS. Without this feature, it is all too easy to upload duplicates.

                                16 votes
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                                  completed  ·  1 comment  ·  Platforms  ·  Flag idea as inappropriate…  ·  Admin →
                                • don't like new look of website

                                  I am really not enjoying the new look of the website. I'm not sure if it is on a mobile view setting or something but the photos seem hidden and it doesn't show such a vibrant, fun timeline as before. I joined life cake because I loved how simple it was, I feel it is a real shame that it has changed and am finding it hard to use the site now.

                                  7 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hello, many thanks for your feedback.

                                    We are very happy to inform you that we have redesigned our website, and we really hope you enjoy the new Lifecake website.

                                    Please let us know if you have any feedbacks or questions, we would love to hear them!

                                    Have a great day,
                                    The Lifecake Team

                                  • No suggestion, just really love the redesign of the site!

                                    The redesign of the site is a lot more user-friendly. I love that all the pictures are visible. Thank you!

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Child's age calculation inaccurate in new iOS build

                                      I noticed that the child's age becomes inaccurate at the start of a new month. My daughter was 4 months and 19 days on the 31 of July. Then on the 1st of Aug the app shows her as 5 months and 20 days.

                                      I understand that this is the 5th month of her life, but she is not yet 5.5 months.

                                      Could you please get this sorted out?

                                      57 votes
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                                        23 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hi. We’re hugely sorry for this. We are aware of an issue affecting some customers and are investigating. To those who are seeing this problem, please do write in to our Customer Service team on support@lifecake.com providing your lifecake email address, the name of the child affected and an example of photo (the date) that shows the wrong age.

                                        Really appreciated,
                                        Ed & the Lifecake team

                                      • Zoom/Preview mode missing from 'select view' in new iOS app

                                        Zoom option disappeared with latest update. Please add back so I can see photo in large size rather than thumbnail before I post.

                                        14 votes
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                                          4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hi. We’re sorry this feature didn’t quite make the new release. However, we’re working on a really cool update to functionality here and should have it ready in a couple of weeks.

                                          Sorry for the trouble.
                                          Ed & the Lifecake team

                                        • Prevent 'uploads paused'

                                          So when you're uploading a few images or a video, particularly over a slower network, it'd be nice if there was a setting to just 'continue uploading until the job is done'.

                                          At the moment you've got to sit there and babysit the process until all uploads have finished. Compare this with a service like Google Photos where it sits in the background and runs til the end.

                                          6 votes
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi Rob

                                            We do as much here as iOS allows us. If you keep the app in the foreground, the uploads will process (and whilst in upload mode the app doesn’t let the device go to sleep). However, once you move the app into the background, iOS will ‘kill’ the app from running in the background after 3 mins (they do this to everyone’s app – not just ours!). One final point to note is that if your device does go to sleep – on going back into Lifecake, the uploads should ‘take off’ from where you left them (rather than the whole process reinitiating).

                                            Hope this makes sense,
                                            The Lifecake team.

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