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  1. Uploads failing in the new iOS app

    Since the most recent mobile app update videos and pictures will not upload. Tried multiple times and it always says "upload failed". Please fix so we can keep using the app!!

    114 votes
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      completed  ·  65 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Email notifications

      Add an opt-out option for notifications.

      87 votes
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        completed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • allow ordering of individual prints of photos from Lifecake

        Would be great if there were a way to order individual prints of photos from the Lifecake app and have them shipped directly to you.

        The Lifecake creators could do this a bunch of ways - like by integrating the Walgreens API or working with a company like Shutterfly.

        75 votes
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          9 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →

          Hi Janet! Thank you for this suggestion. We are starting to hear this same point more and more frequently. So we have a team looking at how we best do this from both an infrastructure and user experience perspective. We’ll keep you posted.

          - Ed, The Lifecake Team

        • No sound with video - iOS

          Since the update, when I upload videos, there is no sound. I know there's sound on the videos, because I played them on my phone before I uploaded them. Help!

          70 votes
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            29 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Hi. Ed here from the Lifecake team and sorry for the delayed response on this. The sound will be working in Lifecake, it is just that now we ‘respect’ the status of the mute button on the side of the phone. If mute is ON, no sound will play. If mute is OFF, it should work. Please note that some apps do not respect this setting.
            Hope this helps. Ed

          • Child's age calculation inaccurate in new iOS build

            I noticed that the child's age becomes inaccurate at the start of a new month. My daughter was 4 months and 19 days on the 31 of July. Then on the 1st of Aug the app shows her as 5 months and 20 days.

            I understand that this is the 5th month of her life, but she is not yet 5.5 months.

            Could you please get this sorted out?

            57 votes
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              23 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Hi. We’re hugely sorry for this. We are aware of an issue affecting some customers and are investigating. To those who are seeing this problem, please do write in to our Customer Service team on support@lifecake.com providing your lifecake email address, the name of the child affected and an example of photo (the date) that shows the wrong age.

              Really appreciated,
              Ed & the Lifecake team

            • make deleting more then one photo

              I wanna first say I LOVE this app. It's great because we have family who dosnt use Facebook so it's great they can see my son grow. I would like to suggest when you want to delete photos that you can delete more than one at a time and after deleting it stays at the point you are at, instead of going all the way back to the beginning and have to find your way back to the section. Thank you!!!

              35 votes
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                completed  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • allow users to change their email address

                I'd like to be able to change the email address associated with my Lifecake account. However, when I go into Settings on the web site, it seems I can only change my name and password.

                26 votes
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                  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Offer Calendar Printing too

                  In addition to photo books, offering Calendars would be nice too!

                  25 votes
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                    completed  ·  0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                  • Uploads not working

                    The app on my iPhone seems to be loading the pictures, however those who I have as viewers are unable to see my uploads. I have tried deleting & uploading again but it still is not working.

                    22 votes
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                      18 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Batch edit photos

                      Would love the ability to batch edit photos (especially to modify the child/children in those photos and the date taken). Sometimes I post photos on Facebook a few days later than when they are taken, so I'd like to be able to change the date for those photos on Lifecake quickly.

                      Love your program!

                      21 votes
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                        completed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Keep sizing of photos originally uploaded.

                        Keep sizing of photos originally uploaded. After uploaded and viewed on full view some pictures are too big and cannot see entire frame. Some pictures are also shrunken down to their pre cropped , prior to upload position, despite being uploaded correctly.

                        19 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Hi, Melissa! So sorry for the delay, but this should be sorted now. When you tap on portrait (vertically-aligned) photos to view them on your iPhone they should fill the screen by default – as the Camera Roll does – but if you ‘reverse pinch’ then you can see the entire photo.

                          Can you let us know if this isn’t working exactly as you’d like or expect it to now?

                          Thanks!

                        • 17 votes
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                            0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →

                            Hello,

                            We are happy to let you know that you can now select your photos from your timeline and hit the print option and print from our printshop via the Lifecake app!

                            Thanks,
                            The Lifecake team!

                          • Show which photos have already been uploaded

                            Please bring back the feature that shows you the photos you have already added when uploading new photos from iOS. Without this feature, it is all too easy to upload duplicates.

                            16 votes
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                              completed  ·  1 comment  ·  Platforms  ·  Flag idea as inappropriate…  ·  Admin →
                            • Zoom/Preview mode missing from 'select view' in new iOS app

                              Zoom option disappeared with latest update. Please add back so I can see photo in large size rather than thumbnail before I post.

                              14 votes
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                                4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Hi. We’re sorry this feature didn’t quite make the new release. However, we’re working on a really cool update to functionality here and should have it ready in a couple of weeks.

                                Sorry for the trouble.
                                Ed & the Lifecake team

                              • Import images from other Websites

                                It would be really cool to be able to import certain photos albums I have on Picasa and Facebook, but to be able to select which ones and not bring them all in.

                                Is something like that planned?

                                11 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi! On www.lifecake.com on your computer you can now add content from Facebook, Picasa and Instagram, just by clicking the big green + button. We will be adding more services, too!

                                  And in the next weeks we will add this ability on iPhones, iPods and iPads, too.

                                  If you have any requests for specific sites – like Youtube or Tumblr, please let us know!

                                • langue Français

                                  Pourrais-je avoir les divers textes en Français. J'ai du mal à comprendre l'Anglais

                                  11 votes
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                                    5 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Bonjour, le Francais est désormais disponible sur Lifecake, mais parfois l’erruer est humaine donc n’hésitez pas à nous contacter si vous voyez des améliorations à apporter!

                                  • 11 votes
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                                      completed  ·  9 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow multiple accounts in app

                                      to be able to view the images of accts you've been invited to in your app. Eg I have my son in my app but would be good to be able to view the lifecake of my sister's kids from an initial navigation page. Unless you can do this already of course...!

                                      11 votes
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                                        4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hi, Candy! So sorry for the delay in responding, but the good news is that this is available now.

                                        You can view your child(ren)’s Lifecake(s), but also those of others. As long as people share with you using the same email address that you already use in Lifecake, then you can see all children at once (and filter which you want to see at any time).

                                        Please email us at support@lifecake.com if you have any trouble!

                                      • build Lifecake for Android

                                        Get with the programme - Android is where it is at. C'mon Nico!
                                        https://www.youtube.com/watch?v=7huae767Rxg

                                        11 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Ever-present notification icon in new iOS app

                                          Ever since the new update I can't check my notifications, even though it says I have some (red dot over the bell). Please fix this!

                                          10 votes
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                                            3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi
                                            So sorry for the trouble. This should now have been fixed so we’d love to hear from your at support@lifecake.com if that is not the case. It was tied to a bug that prevented your access to What’s New view. Please do let us know if you still have issues here.

                                            Many thanks,
                                            The Lifecake team.

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