IpekAdminIpek (Chief Satisfaction Officer, lifecake)

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  1. 43 votes
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      6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

      Thanks very much, Julia. We will update this when we have a better sense of when this will be possible. We absolutely understand the scenario and need.

      Please keep the great suggestions coming! We LOVE feedback :-)

      Nick from Team lifecake

      IpekAdminIpek (Chief Satisfaction Officer, lifecake) commented  · 

      " I think the best solution is to make the option available to all albums, the user setting up the account can click on the person / invitee and create the suitable setting individually - that way those who want comments can have them, and those who cannot allow them can uncheck that option seems pretty straight forward, no vote needed everyone wins. "

    • 23 votes
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        5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

        Hi! Thanks for the suggestion and apologies for the delay in responding.

        Would your ideal scenario be that you can drag a photo to be the main one featured that day and then have the rest of the family see the same thing?

        IpekAdminIpek (Chief Satisfaction Officer, lifecake) commented  · 

        Hello Stephanie,

        When you upload your photos on Lifecake, they should be put in chronological order. If you are experiencing issues with this, could you please write us on support@lifecake.com so that we can help you further?

        However currently it is not possible to arrange the order of the photos in the same day. Sorry for the inconvenience.

        Thank you for your help!

      • 1 vote
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          3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

          Hi, Joan! So glad you love this feature :-)

          Just so we’re sure we understand, are you keen to make slideshows with photos that you don’t want to actually have in your Lifecake timeline?

          Thanks for helping us understand.

          Nick, from the Lifecake team

          IpekAdminIpek (Chief Satisfaction Officer, lifecake) commented  · 

          Thanks a lot for the information, Joan! We will certainly discuss this and update here when we have a better sense of when this could happen.

          Just to be open about our current priorities, we are improving slideshows but in different ways. But we'll see how many votes your suggestion gets and also investigate the effort and then we will prioritise.

          Thanks so much for your patience and for your helping us improve Lifecake!

          Have a great day :-)

          Nick, from the Lifecake team

        • 581 votes
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            under review  ·  57 comments  ·  General » Permissions  ·  Flag idea as inappropriate…  ·  Admin →
            IpekAdminIpek (Chief Satisfaction Officer, lifecake) commented  · 

            I really appreciate you taking the time to give this perspective, Adam. It's really helpful for us to understand your situation more.

            We'll discuss at one of our team lunches this week and come back with some thoughts. We don't want to promise something we won't deliver soon, so we will get a sense from the team - and also see about votes on the idea from other customers and come back soon.

            But in the meantime, thanks again for giving such a helpful perspective on this.

            Have a great weekend!

          • 3 votes
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              4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

              Thanks, Adam! We actually made the dates go way back in time, so people could do exactly that: create lifecakes for older family members. (One of our team is actually creating a lifecake for his grandpa for his 90th birthday present this summer :-)

              But we hadn’t thought about the birthdate being something people might not want to advertise, Good point! We will have a think about that at our team dinner on Monday and see what we can think of.

              Keep the great ideas coming!

              IpekAdminIpek (Chief Satisfaction Officer, lifecake) commented  · 

              Thanks, Adam! You're expressing your thoughts absolutely coherently :-) We sit and talk about these questions all the time.

              Sorry about the Website - we will change that to go back to 1900 on Monday (but, as you say, you can do it on the iPhone or iPad for now).

              Ownership will be interesting. Right now you can create co-owners. Our team members who have kids fully expect their kids to take ownership of their lifecakes one day. (One of our customers told us her 4 year-old daughter requests they look at her own lifecake together before bedtime every day, and I imagine soon she will start calling the shots :-).

              One thing we've done, though, is to make everyone's view unique. So what your family member might want highlighted in the timeline, you yourself can hide in the 'drawer' below. Everyone gets their own view.

              What would be great to hear - if you do create lifecakes for family members - is in what way things might be limited or not quite right for them.

              Thanks for the thoughtful feedback and perspective. We can't wait for the day when you child(ren) are looking at their own lifecake!

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