Lifecake Customer Support

Knowledge Base

  1. General 

    1. What file types are supported by Lifecake?
    2. What permission levels can people have on Lifecake?
    3. Why didn't content go to the right date?
    4. Magic link
    5. How to cancel my VIP subscription?
  2. Printshop 

    1. How long will my prints take to arrive?
  3. Book 

    1. How do I create a photobook?
    2. How much does a book cost?
    3. Is shipping included in the price?
    4. Do you make money on shipping costs?
    5. Is Sales Tax included?
  4. Website 

    1. CHILD
    2. How do I select which child(ren) I add moments for?
    3. How can I add more children?
    4. How can I change the name and the date of birth of the child?
    5. How to tag/untag a child?
  5. iPhone, iPod and iPad 

    1. CHILD
    2. How can I add more children?
    3. How can I change my child's name, birth/due date and gestation period?
    4. How can I delete a child?
    5. How can I change which children are tagged in content?
  6. Android 

    1. CHILD
    2. How can I add a child?
    3. How can I delete a child?
    4. How can I change which children are tagged in content?
    5. How can I control which Lifecakes appear in my timeline?
  7. Costs 

    1. How much does Lifecake cost?
    2. Why isn't Lifecake free?
    3. Will it cost my family anything?
  8. Privacy and Security 

    1. Does lifecake have advertising?
    2. What permission levels can you give people?
    3. Is my content safe?
  9. Why Lifecake? 

    1. How is Lifecake better than a blog?
    2. How is Lifecake safer than an external hard drive?
    3. How is Lifecake easier than email?
    4. Where is Lifecake available?
  10. All articles 

    1. How much does Lifecake cost?
    2. Does lifecake have advertising?
    3. How is Lifecake better than a blog?
    4. CHILD
    5. CHILD
    112 articles 

Feedback and Knowledge Base