General

  1. offer gift subscriptions for VIP service

    My sister just started using the service to share pictures of her child. It would be great if I could buy her a gift subscription to the VIP service.

    5 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. allow users to change their email address

    I'd like to be able to change the email address associated with my Lifecake account. However, when I go into Settings on the web site, it seems I can only change my name and password.

    26 votes
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    completed  ·  13 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Export to computer

    It would be nice to be able to export all photos in bulk to the computer, for example to make a collage etc, without having to select one at a time.

    6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Option to customize how often you receive notifications

    Many family and friends either don’t want to join or have unsubscribed because of the daily emails. If we could choose a weekly email option, that would be awesome!

    10 votes
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    1 comment  ·  Permissions  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback. You should be able to adjust all the email notifications from your account on Lifecake website.

    Sign into your account on Lifecake from a computer
    Click on the Account at the top right corner of your timeline
    Click on Account → Children under Notifications
    You can adjust your email settings from here

    Hope this helps.

    Have a great day,
    The Lifecake Team

  5. Removal of

    I've just added a few family members to our LifeCake account. However it would appear one of them (my dad) has gone wrong and just lists a blank and then "(pending)" next to it. I suspect he might have trouble getting on, but we shall see.

    That is not the idea, however, rather it highlights an interesting feature that could do with being introduced: account member deletion. While you can indeed set people's permissions to 'none', effectively barring them from accessing your account, you can't actually remove anyone altogether. Maybe this is something you could look at introducing?

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, Rob! This is now possible on iPhone or iPad (and coming to our Website soon). To delete someone, just open the ‘Share with family’ section in Settings and then swipe right over their name (you’ll see an option to Delete).

    Any questions or comments, please let us know. And thanks for the suggestion!

  6. En hilsen

    Nej hvor ser det dejligt ud med en masse billeder.🤗😍
    I Frankrig får jeg lyst til at købe en masse til lillepigen, men må bevare den sunde fornuft. Der sker en masse med din flotte store mave. Glæder os til vi kan ses😍
    Spændende app du bruger, og skal lige lære den lidt at kende.
    Knus herfra det sindssygt varme land. Knap 40 grader😅😎🌞🍸

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello , many thanks for your feedback on our page! Sorry that we can’t respond in Danish.

    We are happy to hear that you are enjoying using Lifecake. Do let us know on support@lifecake.com if you experience any issues or have any feedback for us, we would love to hear them.

    Have a great day,
    the Lifecake Team

  7. Offer an option to receive less photos

    Way too many photos and notifications. I am an Auntie, I also have grandchildren and it’s nice to see maybe a photo or two a month, but not every few days

    3 votes
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    1 comment  ·  Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  8. Identify how much storage I have / have left

    When I click on settings is says "You are using the Free Storage Plan" and then it says 8GB. Does that mean I'm using 8GB? Or does that mean I have 8GB left? How many GB does the free storage plan come with? It's really unclear.

    All it needs to say is "You are using the free storage plan: 8GB used out with 2GB remaining" or something like that. Anything that is more informative would be great.

    4 votes
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    0 comments  ·  Platforms  ·  Flag idea as inappropriate…  ·  Admin →
  9. Fix the glitch that is sending me the invitation email from my wife inviting me every 5mins despite the fact that I have already signed up.

    I have received 10 emails in the last 25 mins inviting me to life cake after my wife sent 1 invitation. I already signed up. Please make them stop. Im going to have to block you emails as spam.

    6 votes
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    completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Is it possible to revert back to the last version? The new update seems to feature the likes/comments more and not the pictures themselves.

    We chose lifecake to share our kids' photos because it's both private and it's main focus is on the photos. The latest update has a bunch of white space between photos on the picture feed that shows how many likes/comments each picture has. So annoying to see when we just want to be able to scroll through and see pictures of our family. Is it possible to uninstall the latest update so that our photo page looks like it used to? Or can the next update make the photo viewing page just show photos and not all the likes/comments between…

    7 votes
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    completed  ·  0 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  11. Email notifications

    Add an opt-out option for notifications.

    87 votes
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    completed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. get rid of the new text on notification emails

    The text in the notification emails :
    "Yup, <User> is a liker. ",
    "Syllables on the cake! <User> went for it. ",
    "Confirmed. <User> said yeah! ", etc.

    Are at best annoying and at worst, confusing and distracting. They are not cute and they don't provide any useful information. Please get rid of them.

    7 votes
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    completed  ·  0 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  13. create a troubleshooting guide

    I keep getting a "cannot upload your moments" message when trying to upload video.

    This message offers no way of resolving this or even an inkling as to why. Extremely frustrating.

    Make a guide or an FAQ so people can try to fix this issue on their own; and not have to wait for customer support.

    4 votes
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    0 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Shawn,

    We currently have our Knowledge base articles to help our customers with all questions.

    However when it comes to issues such as uploads, our CS team will be able to help you with this.

    Hope this helps.

    Have a great day,
    The Lifecake team.

  14. 1 vote
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    completed  ·  1 comment  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  15. I so wish you would remove the 'Kate Ellison blog..' info line. Intrusive, unwanted, irrelevant. Am only interested in my family input.

    Get rid of blog rubbish - Lifecake is a lovely, personal to the people involved facility. Please keep it that way.

    2 votes
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow name change from within account

    I think changing my name should be available for me since it's impractical to send an official request just to do this simple task

    43 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Explanation for the icons on Web

    for the website, there should be text (like an explanation of what it is) on the icons at the top, for example, add photo, download, select, etc. as you hover over it

    0 votes
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    completed  ·  0 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  18. Option for tracking printshop orders

    ''Is there any way I can pay for shipping to have a different shipping method that's faster and something I can track?''

    0 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  19. No sound with video - iOS

    Since the update, when I upload videos, there is no sound. I know there's sound on the videos, because I played them on my phone before I uploaded them. Help!

    70 votes
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    completed  ·  30 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Child's age calculation inaccurate in new iOS build

    I noticed that the child's age becomes inaccurate at the start of a new month. My daughter was 4 months and 19 days on the 31 of July. Then on the 1st of Aug the app shows her as 5 months and 20 days.

    I understand that this is the 5th month of her life, but she is not yet 5.5 months.

    Could you please get this sorted out?

    57 votes
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    completed  ·  23 comments  ·  Flag idea as inappropriate…  ·  Admin →
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