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  1. Uploads failing in the new iOS app

    Since the most recent mobile app update videos and pictures will not upload. Tried multiple times and it always says "upload failed". Please fix so we can keep using the app!!

    116 votes
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      completed  ·  68 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Enable adjusting email notifications from iOS app

      ''it would be nice if you added the option to choose if we want to cancel the option to send us emails when comments are added or photos are added to favourites.''

      92 votes
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        5 comments  ·  Platforms  ·  Flag idea as inappropriate…  ·  Admin →
      • Email notifications

        Add an opt-out option for notifications.

        87 votes
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          completed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • allow ordering of individual prints of photos from Lifecake

          Would be great if there were a way to order individual prints of photos from the Lifecake app and have them shipped directly to you.

          The Lifecake creators could do this a bunch of ways - like by integrating the Walgreens API or working with a company like Shutterfly.

          75 votes
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            11 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →

            Hi Janet! Thank you for this suggestion. We are starting to hear this same point more and more frequently. So we have a team looking at how we best do this from both an infrastructure and user experience perspective. We’ll keep you posted.

            - Ed, The Lifecake Team

          • No sound with video - iOS

            Since the update, when I upload videos, there is no sound. I know there's sound on the videos, because I played them on my phone before I uploaded them. Help!

            70 votes
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              30 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Hi. Ed here from the Lifecake team and sorry for the delayed response on this. The sound will be working in Lifecake, it is just that now we ‘respect’ the status of the mute button on the side of the phone. If mute is ON, no sound will play. If mute is OFF, it should work. Please note that some apps do not respect this setting.
              Hope this helps. Ed

            • Child's age calculation inaccurate in new iOS build

              I noticed that the child's age becomes inaccurate at the start of a new month. My daughter was 4 months and 19 days on the 31 of July. Then on the 1st of Aug the app shows her as 5 months and 20 days.

              I understand that this is the 5th month of her life, but she is not yet 5.5 months.

              Could you please get this sorted out?

              57 votes
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                23 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Hi. We’re hugely sorry for this. We are aware of an issue affecting some customers and are investigating. To those who are seeing this problem, please do write in to our Customer Service team on support@lifecake.com providing your lifecake email address, the name of the child affected and an example of photo (the date) that shows the wrong age.

                Really appreciated,
                Ed & the Lifecake team

              • make deleting more then one photo

                I wanna first say I LOVE this app. It's great because we have family who dosnt use Facebook so it's great they can see my son grow. I would like to suggest when you want to delete photos that you can delete more than one at a time and after deleting it stays at the point you are at, instead of going all the way back to the beginning and have to find your way back to the section. Thank you!!!

                35 votes
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                  completed  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • limit the number of notifications

                  Recently I've begun multiple notifications per day. This is too much! Please give users a way to limit the number of emails received from Lifecake. One per day is plenty for me, and I especially don't like the notifications that include nothing but advertisements.

                  28 votes
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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • allow users to change their email address

                    I'd like to be able to change the email address associated with my Lifecake account. However, when I go into Settings on the web site, it seems I can only change my name and password.

                    26 votes
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                      12 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Offer Calendar Printing too

                      In addition to photo books, offering Calendars would be nice too!

                      25 votes
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                        completed  ·  0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                      • Uploads not working

                        The app on my iPhone seems to be loading the pictures, however those who I have as viewers are unable to see my uploads. I have tried deleting & uploading again but it still is not working.

                        22 votes
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                          20 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Batch edit photos

                          Would love the ability to batch edit photos (especially to modify the child/children in those photos and the date taken). Sometimes I post photos on Facebook a few days later than when they are taken, so I'd like to be able to change the date for those photos on Lifecake quickly.

                          Love your program!

                          21 votes
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                            completed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Keep sizing of photos originally uploaded.

                            Keep sizing of photos originally uploaded. After uploaded and viewed on full view some pictures are too big and cannot see entire frame. Some pictures are also shrunken down to their pre cropped , prior to upload position, despite being uploaded correctly.

                            19 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Hi, Melissa! So sorry for the delay, but this should be sorted now. When you tap on portrait (vertically-aligned) photos to view them on your iPhone they should fill the screen by default – as the Camera Roll does – but if you ‘reverse pinch’ then you can see the entire photo.

                              Can you let us know if this isn’t working exactly as you’d like or expect it to now?

                              Thanks!

                            • 17 votes
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                                1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →

                                Hello,

                                We are happy to let you know that you can now select your photos from your timeline and hit the print option and print from our printshop via the Lifecake app!

                                Thanks,
                                The Lifecake team!

                              • Show which photos have already been uploaded

                                Please bring back the feature that shows you the photos you have already added when uploading new photos from iOS. Without this feature, it is all too easy to upload duplicates.

                                16 votes
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                                  completed  ·  1 comment  ·  Platforms  ·  Flag idea as inappropriate…  ·  Admin →
                                • Zoom/Preview mode missing from 'select view' in new iOS app

                                  Zoom option disappeared with latest update. Please add back so I can see photo in large size rather than thumbnail before I post.

                                  14 votes
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                                    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi. We’re sorry this feature didn’t quite make the new release. However, we’re working on a really cool update to functionality here and should have it ready in a couple of weeks.

                                    Sorry for the trouble.
                                    Ed & the Lifecake team

                                  • Import images from other Websites

                                    It would be really cool to be able to import certain photos albums I have on Picasa and Facebook, but to be able to select which ones and not bring them all in.

                                    Is something like that planned?

                                    11 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi! On www.lifecake.com on your computer you can now add content from Facebook, Picasa and Instagram, just by clicking the big green + button. We will be adding more services, too!

                                      And in the next weeks we will add this ability on iPhones, iPods and iPads, too.

                                      If you have any requests for specific sites – like Youtube or Tumblr, please let us know!

                                    • langue Français

                                      Pourrais-je avoir les divers textes en Français. J'ai du mal à comprendre l'Anglais

                                      11 votes
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                                        5 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Bonjour, le Francais est désormais disponible sur Lifecake, mais parfois l’erruer est humaine donc n’hésitez pas à nous contacter si vous voyez des améliorations à apporter!

                                      • Able to order photo book/photos from the App

                                        Be able to create your photo book (or even prints) using the app from your phone.
                                        I do not have a computer to create a photo book on, I'm sure others are in the same boat too. Plus, it would be easier! :)

                                        11 votes
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                                          2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello, thank you for your feedback.

                                          We are very happy to let you know that the prints and photo books are now available from the Apps.

                                          Hope you enjoy using Lifecake,
                                          The Lifecake Team

                                        • 11 votes
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                                            completed  ·  11 comments  ·  Flag idea as inappropriate…  ·  Admin →
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