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  1. Export to computer

    It would be nice to be able to export all photos in bulk to the computer, for example to make a collage etc, without having to select one at a time.

    6 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Option to customize how often you receive notifications

      Many family and friends either don’t want to join or have unsubscribed because of the daily emails. If we could choose a weekly email option, that would be awesome!

      10 votes
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        1 comment  ·  Permissions  ·  Flag idea as inappropriate…  ·  Admin →

        Hello,

        Thank you for your feedback. You should be able to adjust all the email notifications from your account on Lifecake website.

        Sign into your account on Lifecake from a computer
        Click on the Account at the top right corner of your timeline
        Click on Account → Children under Notifications
        You can adjust your email settings from here

        Hope this helps.

        Have a great day,
        The Lifecake Team

      • En hilsen

        Nej hvor ser det dejligt ud med en masse billeder.🤗😍
        I Frankrig får jeg lyst til at købe en masse til lillepigen, men må bevare den sunde fornuft. Der sker en masse med din flotte store mave. Glæder os til vi kan ses😍
        Spændende app du bruger, og skal lige lære den lidt at kende.
        Knus herfra det sindssygt varme land. Knap 40 grader😅😎🌞🍸

        1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Hello , many thanks for your feedback on our page! Sorry that we can’t respond in Danish.

          We are happy to hear that you are enjoying using Lifecake. Do let us know on support@lifecake.com if you experience any issues or have any feedback for us, we would love to hear them.

          Have a great day,
          the Lifecake Team

        • limit the number of notifications

          Recently I've begun multiple notifications per day. This is too much! Please give users a way to limit the number of emails received from Lifecake. One per day is plenty for me, and I especially don't like the notifications that include nothing but advertisements.

          28 votes
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            3 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Uploads not working

            The app on my iPhone seems to be loading the pictures, however those who I have as viewers are unable to see my uploads. I have tried deleting & uploading again but it still is not working.

            22 votes
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              25 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                Hello Alice & Charles,

                Many thanks for your supportive comment, this is very much appreciated. We are working hard to improve the product and we are very happy to hear these feedbacks.

                Please do let us know if you have any questions / feedback for us, we would love to hear them.

                Thank you,
                The Lifecake Team

              • 11 votes
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                  completed  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Offer an option to receive less photos

                  Way too many photos and notifications. I am an Auntie, I also have grandchildren and it’s nice to see maybe a photo or two a month, but not every few days

                  3 votes
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                    1 comment  ·  Permissions  ·  Flag idea as inappropriate…  ·  Admin →

                    Hello,

                    We are happy to let you know that you adjust your notification settings from within your Lifecake account.

                    Have a great day,
                    The Lifecake team.

                  • Don't make comments on emails from Lifecake

                    The automated emails from lifecake have comments like "stunner, diplomats say" or "...area critics claim".
                    These comments are nonsensical and unnecessary.

                    3 votes
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                      1 comment  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →

                      Hello, many thanks for your feedback.

                      We are very happy to let you know that these comments have been removed from Lifecake notifications.

                      Hope you will enjoy using Lifecake and please let us know if you have further questions or feedbacks, we would love to hear them!

                      Have a great day,
                      The Lifecake Team

                    • Identify how much storage I have / have left

                      When I click on settings is says "You are using the Free Storage Plan" and then it says 8GB. Does that mean I'm using 8GB? Or does that mean I have 8GB left? How many GB does the free storage plan come with? It's really unclear.

                      All it needs to say is "You are using the free storage plan: 8GB used out with 2GB remaining" or something like that. Anything that is more informative would be great.

                      4 votes
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                        0 comments  ·  Platforms  ·  Flag idea as inappropriate…  ·  Admin →

                        Hello,

                        We are happy to let you know that you can currently view your storage status when checking your account settings.

                        Have a great day,
                        The Lifecake team.

                      • Fix the glitch that is sending me the invitation email from my wife inviting me every 5mins despite the fact that I have already signed up.

                        I have received 10 emails in the last 25 mins inviting me to life cake after my wife sent 1 invitation. I already signed up. Please make them stop. Im going to have to block you emails as spam.

                        6 votes
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                          completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Is it possible to revert back to the last version? The new update seems to feature the likes/comments more and not the pictures themselves.

                          We chose lifecake to share our kids' photos because it's both private and it's main focus is on the photos. The latest update has a bunch of white space between photos on the picture feed that shows how many likes/comments each picture has. So annoying to see when we just want to be able to scroll through and see pictures of our family. Is it possible to uninstall the latest update so that our photo page looks like it used to? Or can the next update make the photo viewing page just show photos and not all the likes/comments between…

                          7 votes
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                            completed  ·  0 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
                          • Email notifications

                            Add an opt-out option for notifications.

                            87 votes
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                              completed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Enable adjusting email notifications from iOS app

                              ''it would be nice if you added the option to choose if we want to cancel the option to send us emails when comments are added or photos are added to favourites.''

                              92 votes
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                                6 comments  ·  Platforms  ·  Flag idea as inappropriate…  ·  Admin →
                              • get rid of the new text on notification emails

                                The text in the notification emails :
                                "Yup, <User> is a liker. ",
                                "Syllables on the cake! <User> went for it. ",
                                "Confirmed. <User> said yeah! ", etc.

                                Are at best annoying and at worst, confusing and distracting. They are not cute and they don't provide any useful information. Please get rid of them.

                                7 votes
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                                  completed  ·  0 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
                                • create a troubleshooting guide

                                  I keep getting a "cannot upload your moments" message when trying to upload video.

                                  This message offers no way of resolving this or even an inkling as to why. Extremely frustrating.

                                  Make a guide or an FAQ so people can try to fix this issue on their own; and not have to wait for customer support.

                                  4 votes
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                                    0 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hello Shawn,

                                    We currently have our Knowledge base articles to help our customers with all questions.

                                    However when it comes to issues such as uploads, our CS team will be able to help you with this.

                                    Hope this helps.

                                    Have a great day,
                                    The Lifecake team.

                                  • Uploads failing in the new iOS app

                                    Since the most recent mobile app update videos and pictures will not upload. Tried multiple times and it always says "upload failed". Please fix so we can keep using the app!!

                                    116 votes
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                                      completed  ·  74 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1 vote
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                                        completed  ·  1 comment  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
                                      • I so wish you would remove the 'Kate Ellison blog..' info line. Intrusive, unwanted, irrelevant. Am only interested in my family input.

                                        Get rid of blog rubbish - Lifecake is a lovely, personal to the people involved facility. Please keep it that way.

                                        2 votes
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                                          completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow name change from within account

                                          I think changing my name should be available for me since it's impractical to send an official request just to do this simple task

                                          43 votes
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                                            3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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