I suggest you ...

Log in should default to username and password

I shouldn't have to click through 4+ things just to get logged in to Lifecake. The default should be username and password, ideally on the main page already. Non standard methods of logging in should require further clicking, not the other way around.

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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    15 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        I cannot get through the login process even though I have got in before. Why is this happening

      • Anonymous commented  ·   ·  Flag as inappropriate

        I should not have to go through all this to look at grandson pictures can't get on sight

      • Kechi commented  ·   ·  Flag as inappropriate

        Yes the same happens to me every single time without fail!! Very tedious.
        Please fix this ASAP!!
        A simple one time login!

      • Anonymous commented  ·   ·  Flag as inappropriate

        I’ve given up on this website. It drives me crazy when ever I get a notification that my grandkids have new photos put up, I try to log in and get stupid Magic link thing that never works for me anyway. It always says I’m on a different device or some rubbish. The whole set up for logging in is ridiculous. Please make a NORMAL log in page.

      • Anonymous commented  ·   ·  Flag as inappropriate

        This website is just the WORST!!!! STUPID!! STUPID!! STUPID!! I was invited by my goddaughter so I could see pictures of her babies. Everytime I try to log in it tries to send me a new magic link. If I actually get through to the website I am then stuck on an Add a Child page, with NO WAY exiting that page. When I first created my account after receiving the invitation i got to see the pictures, since then no matter what I do I cannot get further than the 'Add a Child' page. Judging by the posts here others are having the same problem. Lifecake is really stupid not to ve paying attention and fixing the problem.

      • Heather Grigg commented  ·   ·  Flag as inappropriate

        This is the worst log in site I have ever used. I am SO frustrated with this.I have emailed my complaint and although I did get a reply ( thank you) I still after 5 months struggle with getting the photo up through log in. I have missed out seeing so many updates I just give up. My daughter in law set it up and I gets dozens and dozens of emails from Lifecake but cannot login through my Outlook, nor phone, nor this page I am on actually. I am logged in but where do i go to see the photos from here ? Your Link with the tap this space does NOT work for most people. Please simplify this website.

      • Anonymous commented  ·   ·  Flag as inappropriate

        My 88 year old parents try to follow their great grandchildren's pictures and are also frustrated
        by the cumbersome log in.

        While I am happy that my father at his age became computer savvy, this way of logging in is all backwards, causing him to ask for help.
        I have also been frustrated and use the mobile app instead of a desktop log in.

      • Paul commented  ·   ·  Flag as inappropriate

        100% agree - I have never seen a site that requires you to login through an email every time I want to login on my computer. If this app will truly be successful I shouldn't have to hesitate to login to show people pictures while at work knowing it will be too long of a process. We will be finding an alternative if this does not improve.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I agree!!! I was invited some time ago by my nephew and his wife to follow the progress of my gt nephew via Lifecake, since they live on other side of the world. I don't have much time to log in and look at pics every time I get an alert, so tend to have a blitz from time to time and just look back through time-line at the really good pics, as there are sooooo many!! But is getting more and more difficult to sign in. MOST RECENTLY APP JUST DOESN'T SEEM TO BE WORKING CORRECTLY AS I ALWAYS, AUTOMATICALLY GET DIVERTED TO ADD A CHILD??? WITH NO CHANCE OF LOG IN AT BEGINNING AND NO APPARENT WAY OF GETTING BACK TO REGULAR LOG IN. AM CONTEMPLATING GIVING UP ON LIFECAKE AND ASKING MY NEPHEW JUST TO SEND ME THE ODD REALLY GOOD PIC VIA EMAIL.

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