I suggest you ...

Allow Video Share

We have options to share pictures or download them back to our phone but our videos have zero options. Once we upload them to your site, we can't do anything with them. Can you add a share to Facebook or YouTube feature or even download back to our phone? I'm using life cake as storage and have found that I can't get any of the video back to my phone to share with people that don't have a life cake account. Thank you!

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Tammie shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
under review  ·  AdminIpek (Chief Satisfaction Officer, lifecake) responded  · 

Hi, Tammie! So sorry for the delay in responding to this.

To download videos, you can download all your original photos and videos via the ‘Download all’ option in Settings on our Website. Just so you know.

But we will look at downloading individual videos and get back to you!


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  • Christine commented  ·   ·  Flag as inappropriate

    This is an issue that has existed for many years based on the comments which you seem to only be able to pay lip service to! Its really a shame that you dont seem able to address this!!!!

  • Kel commented  ·   ·  Flag as inappropriate

    Hi, I too would like this function please. It’s crazy that i pay for the vip account, however, if you want to share a video with someone not on lifecake you can’t do it ☹️

  • Charlotte commented  ·   ·  Flag as inappropriate

    Would like to download videos ha k into my phone please!! Make the people happy!!

  • Max commented  ·   ·  Flag as inappropriate

    I just discovered it is now possible to download a video when you use your computer!

    click on a video, then on the right there is an icon with a square and an arrow. Click on this and a button "download" appears.

  • Rebeccabrown87 commented  ·   ·  Flag as inappropriate

    I agree, it seems crazy that this issue was first raised 4 years ago and has then been raised many many times since, as the head of customer service and operations for a tech firm I can't understand what could possibly be taking so long!?! Please resolve this frustrating issue.

  • Carol Rode commented  ·   ·  Flag as inappropriate

    OK I am adding my comment about the inability to download a video my daughter added to her daughter's page. Sure would be great to download the cute videos my granddaughter. This looks like this has been an issue for almost FOUR YEARS now!!!! When are you going to allow downloading videos???????

  • Anonymous commented  ·   ·  Flag as inappropriate

    So you’ve been looking at this option for 4 years??? Wouldn’t think it’s that complicated

  • Anonymous commented  ·   ·  Flag as inappropriate

    I would also like to be able to download videos to share with others who aren't on Lifecake PLEASE.
    Thanks, Julie

  • Rebecca Gray commented  ·   ·  Flag as inappropriate

    I too vote with Tammy. I’d like to download my grandson’s videos to share. I’m very frustrated by my inability to do so with this app. Please find a way to do this.

  • Natalie commented  ·   ·  Flag as inappropriate

    Any update on this? I don't need the pictures from my account just the videos

  • Carolyn Jones commented  ·   ·  Flag as inappropriate

    I'm trying to c videos of my granddaughter, who lives in Germany btw, and it won't let me!!!! One came up in the beginning, but now I can't get it anymore. What's going on? This is my wat to stay connected with them. Plz advise. Thx

  • Emily commented  ·   ·  Flag as inappropriate

    Yes please. I always get requests to send videos separately so my mom can send them to her friends!

  • Ron Springer commented  ·   ·  Flag as inappropriate

    "Video Downloader Professional" for Chromium (linux) works fine, but the 'file name' defaults to "Home for your childs story.mp4"

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