Hey Gemma. Thanks so much for the feedback. You are completely right – we’re missing a big trick not making more of a child’s age in the web timeline.

So, we’re in the middle of a big update to fix that. It should be ready in the next month.

Thanks,
Ed

This is such a good suggestion, Lisa. Thank you. We really want to enable this and will be looking to do so in the new year.

Hey Alexandra! Thanks for the feedback and sorry for the delayed response. The team talk about this concept a lot – it idea of being able introduce ‘chapters’ or ‘phases’ to the timeline. We don’t yet have any fixed plans to implement this but will be doing a lot more thinking in this area.

- Ed, The Lifecake Team

Hi, Patrice! So sorry for the delay in responding.

We are planning a better system with tagging which will enable you to do exactly this. We will update you when we have more information.

Thanks, and have a great day!

Hi Samantha! We cannot wait to add Flashbacks (slideshow’s new name) to Android. We plan to start building this function into the app this coming quarter. Thanks for the feedback! Ed

Thanks a lot for the suggestion, Thuy! We’ve been having lots of discussions about this in our team, and we may come back with a few questions on this. But it is definitely on our radar.

Have a great day!

Hi, Josh! So sorry that there was a delay in responding to your suggestion.

We’re looking into how we can enable customers to integrate into photoframes in a simple way. And we’ll update in here when we know more.

In terms of Dropbox, you can actually import from Dropbox on your computer browser, iPhone/iPad or Android in the Lifecake app. It’s an option when you click or tap on +. Just let us know if you have any issues with this.

Have a great day!

Hi, Johana! So sorry for the delay in responding, but we’re glad you’re enjoying the app and Website.

We do want to provide more options in our photobooks in the future for sure. Right now we’re focusing on customer requests within our app and Website, though, so we’re unsure when we will have this. But we will update this as soon as we do.

And in the meantime, just so you know: we have an option on our Website in Settings to ‘Download all’. With this you can download all your content – in full quality and in monthly, organised folders – so you can still print books on other sites in the time being.

Thanks for your patience and your feedback!

Hi, Pauline. We’re so sorry this suggestion didn’t get a response.

We’ve had a lot of thought about this as a team, and we’ve always worried that location information might seem a bit intrusive. But we’re thinking about ways we can do this so it’s totally optional and wouldn’t violate the privacy of parents or their children.

We’ll update in there when we know more :-)

Thanks!

Hi, Tammie! So sorry for the delay in responding to this.

To download videos, you can download all your original photos and videos via the ‘Download all’ option in Settings on our Website. Just so you know.

But we will look at downloading individual videos and get back to you!

Hey Nick! Thanks for the suggestion. We are looking into our options to offer basic photo editing within our apps and from our web – it is definitely something we want to do.

I’d love to know how you (and others) would like to use stickers. What type of stickers would you be most interested in?

- Ed, the Lifecake team.

Hi! Thanks for the suggestion and apologies for the delay in responding.

Would your ideal scenario be that you can drag a photo to be the main one featured that day and then have the rest of the family see the same thing?

We’re so sorry about the delay in responding on this, James. We are looking at our Website and looking to change quite a few things, and we’ll update here when we have a test version. We’d love to get everyone’s feedback!

Hi, Ruaa! Thanks for the feedback.

We’d really like to recognise duplicates in the future and make this whole process easier to manage. We don’t have a timeframe for that, but we will update here when it’s coming.

Thanks for your patience!

Hello,

Currently this feature is not planned however should there by any changes, we’ll notify you right away.

Have a great day,
The Lifecake team.