Why don't I see the option to import from my Camera Roll?

To import photos and videos from your Camera Roll on your iPhone, iPod and iPad, you need to give lifecake access to those. If you mistakenly said 'no' when asked to give lifecake access - or don't remember being asked - then you can try these quick steps:

Step 1: Tap on the icon for the Settings app (circled in orange below):



Step 2: Within Settings, scroll down and tap on 'Privacy' (circled in orange below):



Step 3: Within Privacy, scroll down to 'Photos' (circled in orange below):

Step 4: Scroll to 'Lifecake' and tap on it to change the permission from 'Never' to 'Read and Write' if the 'Read and Write' option is not selected. 

Still have a question or a suggestion? Just drop us a line at support@lifecake.com. We'd love to hear from you!



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