Jen and James

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  1. 14 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 82 votes
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    10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, Bryony. We now use large thumbnails – and square – so you should see a lot fewer thumbnails. We’re seeing how people like this, and we may also do the positioning soon, too. Would love any feedback!

    Jen and James supported this idea  · 
  3. 78 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 316 votes
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    34 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, Tammie! So sorry for the delay in responding to this.

    To download videos, you can download all your original photos and videos via the ‘Download all’ option in Settings on our Website. Just so you know.

    But we will look at downloading individual videos and get back to you!

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  5. 413 votes
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    37 comments  ·  General » Printing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, Johana! So sorry for the delay in responding, but we’re glad you’re enjoying the app and Website.

    We do want to provide more options in our photobooks in the future for sure. Right now we’re focusing on customer requests within our app and Website, though, so we’re unsure when we will have this. But we will update this as soon as we do.

    And in the meantime, just so you know: we have an option on our Website in Settings to ‘Download all’. With this you can download all your content – in full quality and in monthly, organised folders – so you can still print books on other sites in the time being.

    Thanks for your patience and your feedback!

    Jen and James supported this idea  · 
    Jen and James commented  · 

    Agreed - no need to have one giant picture per page. I would just make a photobook on Walgreens.com or something similar.

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